Our Safety Policy

We take product safety seriously

We ensure products carry safety information, where required, ensuring our customers are made aware of this safety information. A link to this policy and a short summary is automatically emailed to every customer in every order (subject to an accurate email address provided to us) on placement of an order, along with other order information.

Products sold by us carry safety warnings, both on the product sales page and on the product (or product packaging). Where products are sold in multiple packs, safety information will not necessarily appear on each individual product.

IMPORTANT:

It should be assumed that products sold on this site are not toys, except where stated.

Some products that are clearly not intended for use in play by children such as keyring components, split rings etc may not carry safety information.

Some product miniatures (keychains) may have a toy-like appearance but these are very often delicate collectables, designed solely for use by adults.  Any such product will always carry safety information, otherwise it should be assumed that such products are not for babies or children.

It is always important to take note of product safety warnings and keep such products away from babies and children (or as indicated on the product packaging).  Children who may fall within the age group that may be exposed to products should still be supervised by an adult and sensible precautions taken, where appropriate.

Products not for children age 0-3

Some products are marked with an age warning appropriate to the product. These products are usually marked with an age warning similar to this (on the product or product packaging):

This means they are not for babies or children aged 0-3 years of age, inclusive. In this case, children in this age group must never be exposed to such products, even if they are supervised.

General safety information

Occasionally, the safety information displayed online is of a more general nature so always follow the information shown on the product packaging or label as this is always product-specific and provides the most relevant and applicable safety information.

Some products may carry two age warnings

A small number of products carry two age warnings, one being an age recommendation for the product and one being a safety warning. In this case, the age recommendation for the product might be related to adult-themed content that is considered unsuitable for children of a certain age (this age recommendation might be “16 and over” for example) but the product safety information might state “NOT FOR CHILDREN UNDER 3 YEARS”. The product safety information is purely referring to the material safety of the product and bears no relationship to the suitability (in terms of visual design and content -whether visual or audio) for a child of that age.

In the case of this example, never allow a child under 3 years to use the product but adult/parent discretion is required regarding the suitability of the product for a child aged 4-16 years.

If you find you have ordered, in error, a product which is not for the age group intended, please do not use the product and contact us as soon as possible so you can choose an alternative or we may provide a refund, as required.

Some general safety information:

• Age warnings are important for safety reasons and must be strictly followed.
• Check for broken or damaged products or toys and dispose of them. When broken, the item may not be safe
• Younger children put things in their mouth so make sure they are not exposed to products with small parts and not products that are not designed for children of that age.
• Always follow manufacturer instructions as they contain important information, relevant to the product.
• Ensure older children keep their toys away from younger children as they might not be safe for younger children.
• Parent or adult supervision is always recommended.

Last updated March 2015